This Refund Policy outlines our general approach regarding refund requests. It does not serve as a legal basis nor has it been reviewed or approved by professionals. It defines the foundations on which any decision is made. Any of the points listed here may be valid reasons for initiating a refund.
The following reasons are considered acceptable for a full or partial refund:
An unauthorized transaction was made that financially affected you without your consent.
Failure to receive or access promised premium features despite confirmed payment.
All these reasons require valid and verifiable proof to be accepted for refund initiation.
Refund requests will be denied in the following situations:
Forgetting to cancel your ongoing subscription, whether intentionally or not.
Any other reason deemed illogical or unsupported by clear argumentation.
Please note we do not accept inquiries under these circumstances for financial reasons.
Please approach us patiently and respectfully to reach a positive resolution.
Initiating a chargeback without prior communication will not work in your favor. We reserve the right to defend against such actions.
In some cases, if you maintain a friendly and polite tone, a refund may be granted even if none of the above reasons apply.
If you believe your case qualifies for a refund, feel free to contact us via email: [email protected] or [email protected]
Join our support server or check our documentation for more information.